Claims

One of the biggest advantages of purchasing insurance through Knights Insurance comes when you need it most — when you have a claim. Our agency will be with you through the entire process, giving you advice, providing assistance, and answering any questions you may have from the start of the claim until the claim is complete.

After Hours Claims Contact Info

888-252-4626

Auto

800-274-7865

Home

800-527-3907

800-274-4499

800-332-3226

800-252-4633

800-733-3320

Q. I've been in an auto accident – what now?

A. Start by calling the police/911, then report the claim to your insurance carrier and us. Have the following information:

· When the accident occurred

· Where the accident occurred

· How the accident happened (be as specific as possible)

· What kind of vehicle or vehicles were involved (including the year,
make, and model)

· A description of the damage on each vehicle

· The names and contact information of people involved in the accident

· The extent of any injuries to people involved in the accident

· The names and contact information of anyone who witnessed the accident

· The name of the law enforcement agency that responded and the police report number

Q. I have damage to my property – what now?

A. Call your insurance carrier and us and have the following information:

· When the incident occurred

· A description of what happened

· The location of the damaged property and what was damaged

· The condition of the home and if it is still livable

· If temporary repairs are needed

· If the fire or police department was contacted, which department
responded and any report number

· Your contact information and the best time to reach you

Q. Do I need to protect my home from further damage?

A. Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.

· Arrange for reasonable temporary repairs such as boarding up broken
windows, covering the roof, and removing debris

· Keep a list of any temporary repairs you make to document the damage,
and make sure to save your receipts

· If possible, place damaged items in a secure area where they can be
inspected. If you are unsure about an item, include it with the damaged property

· If you have fire or smoke damage, do NOT try to clean the damaged items.
Sometimes cleaning things without the proper equipment can cause more damage.

What to do if you have a claim