HOURS & LOCATIONS
We provide insurance coverage across Michigan
with offices in the following locations:
Monday - Friday
9:00 am to 4:30 pm
Evenings by Appointment
6468 Main St.
Cass City, MI 48726
3635 29th St SE
Grand Rapids, MI 49512
(By appointment only)
At Knights Insurance Agency we believe the following defines the heart of our agency:
Our team is our work family. We are dedicated to providing a fun, safe, flexible environment. We encourage family days, birthdays off work, and team building. We also understand that family is top priority in our employees’ lives. That means that sometimes we have guest “helpers” if a team member needs to bring their child to work.
EDUCATION OF CLIENTS
Insurance can be confusing. The Knights team works hard to make sure our clients understand their insurance and how it relates to their individual situation. We stream weekly educational videos that give quick insurance knowledge on FB. In addition, we encourage our clients review their policies annually with us to answer any questions, confirm coverage, and appropriate discounts are applied.
EDUCATION OF STAFF
It is important that our team stays up to date on the latest trends and knowledge in the industry. Each team member attends classes that add value to our knowledge and brings that information back to share with the entire team. Continuing education ensures we have the latest tools to be able assist our clients with their insurance choices.
GOOD COMMUNITY MEMBERS
Our team believes it is in each of our power to make our community better. Each year we take a day to participate in a community project and each of our staff is given a day for a project they are passionate about. Our team members are involved in various churches, service clubs, advisory boards, and more. Insurance is our job, community is our passion!
Your customer service is out of this world. You all go above and beyond to help out. I don't feel like a customer, I feel like I'm a friend. Your whole team is excellent. Thank you so much for all that you do!!
We have always had such great service with Knights Insurance for both our auto & home insurance for many years. They have always been helpful & explained our policies so that we understood them!! We could stop in or call if we ever had any questions. They are a GREAT TEAM & WE ARE VERY HAPPY!!
I have been at Knights Insurance Agency for many, many years. I am very happy with their worry free service. They make things easy and give me the best prices available. I love the family owned businesses and the sense of community within them. Great company! Great People! Very Knowledgeable! You can't go wrong!
You are always quick to answer questions, knowledgeable on coverage, and a great resource for our community!